Refund policy

At RESET, we put care into every meal we prepare. Because our meals are freshly made to order using quality ingredients, we have a few guidelines to ensure a smooth experience for everyone.

Due to the perishable nature of our meals, all food purchases are final sale once production has begun.

Orders once placed are non-refundable, as ingredients may already have been purchased and meal preparation scheduled or started.

We cannot accept returns of food products or provide refunds for changes of mind, personal taste preferences, or meals that have been stored or handled incorrectly after delivery.

However, if something isn't right with your order, we want to make it right. Please contact our customer support team at support@resetmeals.ca as soon as possible if you need assistance.